Frequently Asked Questions

Yes. You get your own modem and SIM card. There is absolutely no splitting or sharing between our users.

We don't restrict which websites you use, with the obvious exceptions: anything illegal or abusive isn't allowed.

Mobile carriers use a technology called CG-NAT, which keeps their IPv4 addresses fresh and trusted. Many users on a network share a pool of IP addresses behind a single public IP, so websites and social networks can't blacklist these IPs without blocking their own real customers.

IP rotation is fully customisable from the dashboard — from a minimum of every 5 minutes to as long as the network allows. You also get a rotation URL for changing the IP manually or from your own software.

Yes. As well as HTTP and SOCKS5, our proxies support OpenVPN, Shadowsocks, WireGuard and VLESS (Xray) connections. For phones we recommend OpenVPN or Shadowsocks. Tell us which you need when you order, and you'll be able to download your config (for example your .ovpn file) from the dashboard.

Every proxy runs on an unlimited-data mobile plan, with a minimum guaranteed bandwidth set by QoS policies on our next-generation firewalls. Because your modem is yours alone, you won't be throttled by other users.

Our testing and customer feedback show our proxies work well with Instagram. Please note that Instagram automation has a steep learning curve, and success depends on much more than the proxy provider. Verified accounts work very well on our IPs.

Our proxies can comfortably run 20–30 accounts, but we advise keeping it to 20. If you're new to Instagram automation, run 10 or fewer to stay on the safe side.

Yes. We offer a full refund within 24 hours if you're not completely satisfied with the service.

Yes. Depending on availability we can offer a free trial of anywhere from 1 to 24 hours. To request one, create a free account on our customer portal and message us on the portal's live chat.

We accept bank transfer and cryptocurrency (Bitcoin, Tether USDT and Litecoin). Businesses can also pay on invoice — see the question on paying by invoice below.

Yes. To pay by invoice, contact us directly — email info@proproxies.co.uk or message @LTE_UK_Proxy on Telegram — and we'll set up invoicing for your company, payable by bank transfer.

Yes. Every location is available daily, weekly or monthly, for a single proxy or in bulk. Contact us for bulk pricing.

Yes. Our proxies are dual stack: you get the carrier's IPv4 address plus native mobile IPv6, so IPv6-enabled sites also see you as a genuine mobile user.

Yes. Websites can guess your operating system from the TCP/IP fingerprint of your connection. You can set your proxy to present a Windows, macOS, iOS or Android fingerprint, so it matches the browser profile you're using and doesn't give away that traffic is passing through a proxy.

We recommend Undetectable.io — it's our recommended partner for running many separate browser profiles on our 4G proxies. It supports HTTP and SOCKS5, has a built-in proxy checker and an IP Change Link field, so you can rotate your mobile IP with one click. Our step-by-step Undetectable setup guide shows how to connect your proxy. If you sign up to a paid Undetectable plan through our link, message us on live chat in the customer portal and we'll send you a 5% discount code for your proxies.